Dakshas started with the intention of making the concept of UHC(Universal Healthcare) a reality. Despite a few hurdles and pitfalls on a few occasions, the organization managed to sustain all these years and is still going strong, and has plans to expand to program.
Throughout this journey, Dakshas has managed to procure a huge ecosystem with diverse stakeholders. The major players in the Dakshas ecosystem are its partner hospitals, doctors, and the patients. So how does Dakshas support its players in the ecosystem?
1. Benefits for the Patients
Well, one of the first things the patients think about is the cost. This is where Dakshas comes into action.
Dakshas’ healthcare delivery model ensures that patient’s out of pocket expenditures are kept at minimum, simultaneously providing quality care. The entire evaluation, basic care, follow-up and peri-surgery care is done by the Dakshas. Costs are kept at a minimum cost. This means that the patient will bypass exorbitant costs that will allow more citizens to access basic and high-end hospital care.
2. Optimal Utilization of Partner Hospitals :
As mentioned previously, the partner hospitals and doctors constitute one of the major players in the Dakshas ecosystem. Patients are referred to hospitals when they need admission, procedures and surgery. They are already pre counseled and connected to the hospital consultant. Their planned care is matched to already available unused beds and operation theatre time. Any gaps in their affordability is taken care of.
This allows hospitals to focus on their core expertise, taking care of patients will advanced illnesses or those that need procedures. It also allows hospitals to deploy their otherwise unused bed and surgery capacity.
3. Increased Revenue for the Doctors:
It is a fact that many surgeons are stuck with nonclinical and clinical work that could be done in primary care, instead of focusing on complicated cases and surgery. There are so many repetitive tasks they have to do, that could be automated. Dakshas allowed them to save 1458 working hours over 22 months. Firstly, most of the primary care and pre-operative processes are done by the Dakshas team, which reduces the extra burden for the surgeon. This means each patient who opts for Dakshas services is evaluated systematically, records organized, primary care is provided and counseling is done. Patients are escalated to surgeons only when they need procedures or admissions. This allows surgeons to use their time optimally.
Surgeons save time and effort so that they can focus on complex problems, quality interaction with patients who need it and surgical interventions. All other administrative, investigative and peri-operative processes are taken care by Dakshas, so surgeons can focus on their core expertise- the surgery itself.
Thus, Dakshas could be one path to restore trust and satisfaction for all stakeholders in the health sector.